Shipping Protection

Protect your order against late delivery, damage, loss or theft in transit.

Compensation for late delivery: 

• Between 3 and 6 days late delivery: Refund of 25% of your order.
• Between 7 and 10 days late delivery : Refund of 50% of your order.
• More than 10 days late delivery: Full refund.

The date of receipt of the e-mail containing your tracking number is used to calculate the delay in delivery. Delivery dates are displayed on your order tracking page.