Shipping policy
At Milona, each piece of jewelry is a true work of art, designed with care and passion. Our artisans take the time necessary to ensure that every detail is perfect.
Preparation time
Preparation times depend on the jewelry you order (see product page). Delivery times begin once your order has been shipped.
Interlinked Hearts Necklace and Interlinked Hearts Bracelet
These pieces are already produced and only require engraving: 1 to 3 business days.
Made-to-order jewelry
These pieces are produced according to your specifications:
- Gold and silver: 5 to 7 business days
- Rose gold: 8 to 10 business days
Delivery times:
Once shipped, orders take:
- Standard delivery: 6 to 9 business days
- Belgium: 7 to 10 business days
- Switzerland: 9 to 12 business days
The total estimated timeframe is the preparation time plus the delivery time.Business days exclude weekends and public holidays.
Your patience will be rewarded with a unique piece of jewelry, customized especially for you!
Shipping confirmation
When your order is shipped, you will receive a confirmation email with your tracking number.
Delivery address
We will deliver your order to the delivery address specified when you placed your order. It is your responsibility to ensure that the delivery address you provide is correct and, where applicable, that someone is available to accept or sign for the delivery with the selected delivery service. We cannot be held responsible for packages signed for by anyone other than the recipient.
Help Center
For more information or to contact us, click here to visit our Help Center.